MTN het aangekondig dat inflasie, beurtkrag en ander ekonomiese faktore die maatskappy gedwing het om sy pryse op huidige kontrakte op te stoot.
‘n SMS aan MTN-gebruikers lui:
“Y’ello! We’d like to make you aware of developments affecting your account. Rising economic pressures have necessitated a pricing review by MTN. Your monthly contract subscription will increase by an average of 5.1 % and no more than 7.4% on 1 April 2023. Visit https://mtn.io/dmsnqf for more information. T&C’s will apply.”
‘n Verklaring lui:
MTN-Price-Increase.FINAL_Só raak die styging in pryse jou:
At MTN our focus is to keep providing you with fast internet, the widest 5G network, and the most extensive coverage.
The impact of the current inflationary environment has resulted in increased input costs, driven by loadshedding and rising fuel usage, which have been further aggravated by ongoing battery theft and vandalism. All of this has compelled MTN to review its contract pricing. In some instances, the actual subscription fee increase may be higher than the average of 5.1%, with a maximum of 7.4%. Voice call rates per minute will increase on average by 4.0%
We will implement the price increase from 1 April 2023.
The increase will be applied during customer’s April billing cycle, which will be on our normal bill runs of the 1st/ 12th/ 17th/ 27th of the month.
All current discounts and promotional values will not be affected.
In addition to the subscription increase, the following rates will apply to your price plan rates effective 1 April:
- Local SMS at R0.35
- Local MMS at R0.70
- International SMS at R1.65
- International MMs at R2.50
- Local USSD at R0.20 per 20 seconds
- Local Data Out-of-Bundle, where applicable, at R0.25 per MiB, billed in25KiB
- Local Voice call rates are quoted per minute, but billed per second
Price increase effective 1 April 2023
Price Plan subscription fees and Local Voice call rates effective 1 April 2023
*All prices include VAT
| Subscription Fee per month | Local Voice Call | ||||||
| Consumer contract price plan | New | Variance | Var % | New | Variance | Var % | |
| MyMTN Sky Bronze | 889.00 | 50.00 | 6.0% | 0.50 | 0.00 | 0.0% | |
| MyMTN Sky Bronze TopUp | 889.00 | 30.00 | 3.5% | 0.50 | 0.00 | 0.0% | |
| MyMTN Sky Silver | 1,099.00 | 50.00 | 4.8% | 0.50 | 0.00 | 0.0% | |
| MyMTN Sky Silver TopUp | 1,099.00 | 30.00 | 2.8% | 0.50 | 0.00 | 0.0% | |
| MTN Sky | 1,099.00 | 50.00 | 4.8% | 0.50 | 0.00 | 0.0% | |
| MyMTN Sky Gold | 1,649.00 | 74.00 | 4.7% | 0.50 | 0.00 | 0.0% | |
| MyMTN Sky Gold TopUp | 1,649.00 | 54.00 | 3.4% | 0.50 | 0.00 | 0.0% | |
| MyMTN Sky Platinum | 2,199.00 | 100.00 | 4.8% | 0.50 | 0.00 | 0.0% | |
| MyMTN Sky Platinum TopUp | 2,199.00 | 80.00 | 3.8% | 0.50 | 0.00 | 0.0% | |
| MTN Mega Gigs XS | 145.00 | 10.00 | 7.4% | 1.05 | 0.06 | 6.1% | |
| MTN Mega Gigs XS TopUp | 145.00 | (10.00) | -6.5% | 1.05 | 0.06 | 6.1% | |
| MTN Mega Gigs S | 219.00 | 10.00 | 4.8% | 1.05 | 0.06 | 6.1% | |
| MTN Mega Gigs S TopUp | 219.00 | (10.00) | -4.4% | 1.05 | 0.06 | 6.1% | |
| MTN Mega Gigs M | 335.00 | 20.00 | 6.3% | 1.05 | 0.06 | 6.1% | |
| MTN Mega Gigs M TopUp | 335.00 | 0.00 | 0.0% | 1.05 | 0.06 | 6.1% | |
| MTN Mega Gigs L | 449.00 | 30.00 | 7.2% | 1.05 | 0.06 | 6.1% | |
| MTN Mega Gigs L TopUp | 449.00 | 10.00 | 2.3% | 1.05 | 0.06 | 6.1% | |
| MTN Mega Gigs XL | 649.00 | 20.00 | 3.2% | 1.05 | 0.06 | 6.1% | |
| MTN Mega Gigs XL TopUp | 649.00 | 0.00 | 0.0% | 1.05 | 0.06 | 6.1% | |
| MTN Mega Talk XS | 145.00 | 10.00 | 7.4% | 1.05 | 0.06 | 6.1% | |
| MTN Mega Talk XS TopUp | 145.00 | (10.00) | -6.5% | 1.05 | 0.06 | 6.1% | |
| MTN Mega Talk S | 219.00 | 10.00 | 4.8% | 0.95 | 0.06 | 6.7% | |
| MTN Mega Talk S TopUp | 219.00 | (10.00) | -4.4% | 0.95 | 0.06 | 6.7% | |
| MTN Mega Talk M | 335.00 | 20.00 | 6.3% | 0.85 | 0.06 | 7.6% | |
| MTN Mega Talk M TopUp | 335.00 | 0.00 | 0.0% | 0.85 | 0.06 | 7.6% | |
| MTN Mega Talk L | 449.00 | 30.00 | 7.2% | 0.69 | 0.00 | 0.0% | |
| MTN Mega Talk L TopUp | 449.00 | 10.00 | 2.3% | 0.69 | 0.00 | 0.0% | |
| MTN Mega Talk XL | 649.00 | 20.00 | 3.2% | 0.50 | 0.00 | 0.0% | |
| MTN Mega Talk XL TopUp | 649.00 | 0.00 | 0.0% | 0.50 | 0.00 | 0.0% | |
| My MTN Mega Flex R65 | 52.50 | 3.50 | 7.1% | 1.25 | 0.05 | 4.2% | |
| My MTN Mega Flex R65 TopUp | 70.00 | 1.00 | 1.4% | 1.25 | 0.05 | 4.2% | |
| My MTN Mega Flex R135 | 105.00 | 6.00 | 6.1% | 1.25 | 0.05 | 4.2% | |
| My MTN Mega Flex R135 TopUp | 125.00 | 6.00 | 5.0% | 1.25 | 0.05 | 4.2% | |
| My MTN Mega Flex R230 | 170.00 | 11.00 | 6.9% | 1.25 | 0.05 | 4.2% | |
| My MTN Mega Flex R230 TopUp | 190.00 | 11.00 | 6.1% | 1.25 | 0.05 | 4.2% | |
| My MTN Mega Flex R370 | 265.00 | 16.00 | 6.4% | 1.25 | 0.05 | 4.2% | |
| My MTN Mega Flex R370 TopUp | 285.00 | 16.00 | 5.9% | 1.25 | 0.05 | 4.2% | |
| My MTNChoice 1GB | 32.00 | 2.00 | 6.7% | 1.99 | 0.00 | 0.0% | |
| My MTNChoice 1GB TopUp | 53.00 | 3.00 | 6.0% | 1.99 | 0.00 | 0.0% | |
| My MTNChoice 2GB | 42.50 | 2.50 | 6.3% | 1.99 | 0.00 | 0.0% | |
| My MTNChoice 2GB TopUp | 64.00 | 4.00 | 6.7% | 1.99 | 0.00 | 0.0% | |
| My MTNChoice 8GB | 112.50 | 7.50 | 7.1% | 1.99 | 0.00 | 0.0% | |
| My MTNChoice 8GB TopUp | 132.50 | 7.50 | 6.0% | 1.99 | 0.00 | 0.0% | |
| My MTNChoice 20GB | 165.00 | 10.00 | 6.5% | 1.99 | 0.00 | 0.0% | |
| My MTNChoice 20GB TopUp | 185.00 | 10.00 | 5.7% | 1.99 | 0.00 | 0.0% | |
| My MTNChoice 40GB | 219.00 | 10.00 | 4.8% | 1.99 | 0.00 | 0.0% | |
| My MTNChoice 40GB TopUp | 239.00 | 10.00 | 4.4% | 1.99 | 0.00 | 0.0% | |
| My MTNChoice 80GB | 335.00 | 20.00 | 6.3% | 1.99 | 0.00 | 0.0% | |
| My MTNChoice 80GB TopUp | 349.00 | 14.00 | 4.2% | 1.99 | 0.00 | 0.0% | |
| My MTNChoice 100GB | 559.00 | 34.00 | 6.5% | 1.99 | 0.00 | 0.0% | |
| My MTNChoice 100GB TopUp | 579.00 | 34.00 | 6.2% | 1.99 | 0.00 | 0.0% | |
| MTN Made For Home 150GB | 319.00 | 20.00 | 6.7% | 1.99 | 0.00 | 0.0% | |
| MTN Made For Home 220GB | 419.00 | 20.00 | 5.0% | 1.99 | 0.00 | 0.0% | |
| MTN Made For Home 400GB | 739.00 | 40.00 | 5.7% | 1.99 | 0.00 | 0.0% | |
| MTN Made For Home 1TB | 1,449.00 | 50.00 | 3.6% | 1.99 | 0.00 | 0.0% | |
| MyMTN Home Uncapped FLTE 10Mbps FUP 400GB 2Mbps | 529.00 | 30.00 | 6.0% | 1.99 | 0.00 | 0.0% | |
| MyMTN Home Uncapped FLTE 20Mbps FUP 600GB 4Mbps | 739.00 | 40.00 | 5.7% | 1.99 | 0.00 | 0.0% | |
| MyMTN Home Uncapped FLTE 30Mbps FUP 700GB 4Mbps | 849.00 | 50.00 | 6.3% | 1.99 | 0.00 | 0.0% | |
| MyMTN Home Uncapped 5G 30Mbps FUP 800GB 4Mbps | 949.00 | 50.00 | 5.6% | 1.99 | 0.00 | 0.0% | |
| MyMTN Home Uncapped 5G 50Mbps FUP 1TB 4Mbps | 1,049.00 | 50.00 | 5.0% | 1.99 | 0.00 | 0.0% | |
| MyMTN Home Uncapped 5G 100Mbps FUP 2TB 4Mbps | 1,149.00 | 50.00 | 4.5% | 1.99 | 0.00 | 0.0% | |
| My MTNChoice Flexi R30 | 30.00 | 0.00 | 0.0% | 1.99 | 0.09 | 4.7% | |
| My MTNChoice Flexi R55 | 55.00 | 0.00 | 0.0% | 1.99 | 0.09 | 4.7% | |
| My MTNChoice Flexi R60 | 60.00 | 0.00 | 0.0% | 1.99 | 0.09 | 4.7% | |
| My MTNChoice Flexi R110 | 110.00 | 0.00 | 0.0% | 1.99 | 0.09 | 4.7% | |
| My MTNChoice Flexi R120 | 120.00 | 0.00 | 0.0% | 1.99 | 0.09 | 4.7% | |
| My MTNChoice Flexi R200 | 200.00 | 0.00 | 0.0% | 1.90 | 0.09 | 5.0% | |
| My MTNChoice Flexi R220 | 220.00 | 0.00 | 0.0% | 1.90 | 0.09 | 5.0% | |
| My MTNChoice Flexi R350 | 350.00 | 0.00 | 0.0% | 1.90 | 0.09 | 5.0% | |
| MTN Made For Me XS | 112.50 | 7.50 | 7.1% | 1.05 | 0.06 | 6.1% | |
| MTN Made For Me S | 219.00 | 10.00 | 4.8% | 1.05 | 0.06 | 6.1% | |
| MTN Made For Me M | 335.00 | 20.00 | 6.3% | 0.85 | 0.06 | 7.6% | |
| MTN Made For Me L | 499.00 | 24.00 | 5.1% | 0.69 | 0.00 | 0.0% | |
| MTN Made For Me XL | 779.00 | 44.00 | 6.0% | 0.50 | 0.00 | 0.0% | |
| My MTNChoice Zero | 0.00 | 0.00 | 0.0% | 1.90 | 0.10 | 5.6% | |
| MyMTN Sky Zero | 0.00 | 0.00 | 0.0% | 1.90 | 0.10 | 5.6% | |
| MTN 50GB – Black Friday 2022 | 209.00 | 10.00 | 5.0% | 1.99 | 0.00 | 0.0% | |
| MTN 100GB – Black Friday 2022 | 319.00 | 20.00 | 6.7% | 1.99 | 0.00 | 0.0% | |
| MTN Sky Bronze – Black Friday 2022 | 639.00 | 40.00 | 6.7% | 0.50 | 0.00 | 0.0% |
If you have any questions, please dial the MTN Call Centre on 135.
FAQ’s:
Q. When will the subscription price adjustment be in effect from?
A. From the 1 April 2023.
Q. Why is MTN SA increasing subscription prices?
A. The impact of loadshedding and fuel usage, battery theft and vandalism have resulted in increased input costs, compelling MTN to review its pricing in this inflationary. MTN will remain focused on delivering the best network and products that add value to our customers and will keep finding ways in ensuring that the connectivity we deliver to our customers is as efficient and cost effective as possible.
Q. When will the subscription price adjustment be communicated to the customers?
A. From 22 – 24 February 2023. Customers will receive an SMS notification informing them of the price increase.
Q. When will MTN SA release a media statement?
A. From the 23 February 2023
Q. When will my MTN Bill reflect the new subscription?
A. The subscription adjustment will be effective on the customer’s billing cycle. For example, adjustments will reflect on customers April invoice/s after their bill runs, i.e., 1st, 12th. 17th, or 27th.
Q. Will the subscription price adjustment apply to all customers on a contract?
A. Yes, the price adjustment applies to both legacy (joint before or on 31st March 2023) and new customers joining from 1 April 2023
Q. Which customer type will be affected by the price adjustments?
A. Only consumer post-paid customers
Q. Will the Out of Bundle price adjustment apply to all customers on a contract?
A. Yes, the Out of Bundle price adjustment will apply if customers incur any out of bundle usage on their price plan.
Q. How does this impact the customers’ discounts and/or promotions offered?
There will be no changes in the current percentage discounts, all-inclusive values and terms and conditions remain the same.
Q. Should we as sales representatives notify customers who are interested in signing up or upgrading from 23rd February 2023 – 31st March 2023 about price adjustments from 1st April 2023?
A. Yes, for transparency customers should be notified about the price adjustments.
Q. Which price plans (Standard / TopUp / Month-to-Month) are affected?
A. All MTN post-paid price plans will be impacted.
Q. Does MTN have the right to change subscription prices?
A. Yes, MTN SA reserves the right to make changes to its products and service terms and conditions, by ensuring adequate notice is provided to customers. By notifying a customer in advance, we may change, withdraw, amend, or substitute the contract or charges. If a customer does not accept the changes, he/she may end the contract by notifying MTN SA, with a 20-day notice period to cancel, subject to clause 15 of the terms and conditions which is available at www.mtn.co.za
Q. Does the customer have the right to cancel the contract and what is the notice period applicable?
A. Yes, the customer must give MTN not less than 20 business days’ notice.
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